OUR SERVICES

To ensure smooth cargo shipping, the following documents are typically required: • Transport Waybill (CMR, AWB, or Bill of Lading) • Invoice – detailing the value and content of the shipment • Packing List – itemizing the contents of the shipment • Certificates of Origin – if required by the destination country • Customs Declaration – mandatory for international transportation These documents ensure compliance with legal requirements and expedite the logistics process, making your shipment secure and efficient.

The cost of delivery depends on several factors: • Type of cargo (weight, volume, and hazard class) • Destination (domestic or international transportation) • Mode of transport (road, air, sea, or rail) • Additional services (insurance, warehousing)

The delivery time depends on the route and mode of transport: • Road transport within Europe: 2–7 days • Sea freight: 15–45 days • Air freight: 1–5 days • Rail freight: 10–20 days

If your cargo is held at customs: • Verify that all documents are correctly provided. • Contact your customs broker to determine the reason for the delay. • Ensure that all duties and taxes have been paid.

Dangerous cargo is classified according to ADR, IATA, or IMDG regulations and includes: • Explosives • Gases and flammable liquids • Toxic and radioactive materials Special documentation and packaging are required for such shipments.

To insure your cargo: • Request insurance details from the carrier or an insurance company. • Provide information about the cargo (value, type, and route). • Finalize an insurance agreement before shipping.

In case of cargo damage: • Take photos or videos of the damage. • Draft a damage inspection report with the carrier. • Contact the insurance company for compensation.

The choice of transport depends on: • Urgency: Air is the fastest, while sea is the slowest. • Cost: Road and rail offer balanced options. • Cargo type: Dangerous, fragile, or oversized shipments require special handling.

Limits vary by transport mode and route: • Road transport: Standard trailers hold up to 24 tons, with a length of 13.6 m and a volume of up to 90 m³. Light trucks can carry up to 3.5 tons (8–12 m³). • Air freight: Weight and size limits depend on the aircraft and airline. A single piece of cargo can weigh between 150 and 500 kg, with dimensions from 1.5 to 3 m in length. • Sea freight: Standard containers: - 20-foot container (TEU): up to 28 tons, 33 m³ - 40-foot container (FEU): up to 30 tons, 67 m³ • Rail freight: Limits depend on the type of railcar (covered wagon, platform, tank) and the route, averaging up to 60 tons. For oversized or heavy cargo, special transport conditions apply, including permits and the use of specialized equipment.