customs clearance
Comprehensive Customs Services – Reliable, Fast, and Professional
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At AIR & ROAD SERVICE Sp. z o.o., we transform the complexity of customs clearance into a seamless and convenient process. Our multilingual team and innovative approach ensure your cargo moves swiftly across borders, saving you time and resources.
Why Choose Us?
Multilingual Expertise
Our team communicates fluently in multiple languages, ensuring smooth collaboration with clients and authorities across Europe and beyond.
Rapid Response
We prioritize speed and efficiency in all operational processes to minimize downtime.
End-to-End Support
From transportation and documentation to translating critical paperwork, we provide a full-service solution tailored to your needs.
Global Network
With partners across the globe, we ensure seamless customs processes, no matter where your business operates.
What Makes Us Different?
At AIR & ROAD SERVICE Sp. z o.o., we don’t just provide customs clearance – we deliver peace of mind.
Whether you’re shipping dangerous goods, oversized cargo, or strategic items, AIR & ROAD SERVICE Sp. z o.o. is your trusted partner for reliable customs solutions.

Respect and Responsibility
We value every client’s time, effort, and trust, taking full accountability for our work.
Innovation and Expertise
Staying ahead of new technologies, legal norms, and trends, we continually enhance our services to meet your evolving needs.
Strong Partnerships
By collaborating with colleagues and authorities worldwide, we turn cultural and regulatory differences into opportunities for growth.
Cooperation
Who We Serve
At AIR & ROAD SERVICE Sp. z o.o., we are proud to provide tailored logistics solutions for a diverse range of industries. Our services are designed to meet the unique needs of businesses and organizations across the globe. Below is an overview of who can benefit from our expertise and reliable transportation services.
Frequently Asked Questions (FAQ) about Logistics
What documents are required for shipping cargo?
To ensure smooth cargo shipping, the following documents are typically required:
- Transport Waybill (CMR, AWB, or Bill of Lading)
- Invoice – detailing the value and content of the shipment
- Packing List – itemizing the contents of the shipment
- Certificates of Origin – if required by the destination country
- Customs Declaration – mandatory for international transportation
These documents ensure compliance with legal requirements and expedite the logistics process, making your shipment secure and efficient.
How is the cost of delivery calculated?
The cost of delivery depends on several factors:
- Type of cargo (weight, volume, and hazard class)
- Destination (domestic or international transportation)
- Mode of transport (road, air, sea, or rail)
- Additional services (insurance, warehousing)
How long does delivery take?
The delivery time depends on the route and mode of transport:
- Road transport within Europe: 2–7 days
- Sea freight: 15–45 days
- Air freight: 1–5 days
- Rail freight: 10–20 days
What should I do if my cargo is delayed at customs?
If your cargo is held at customs:
- Verify that all documents are correctly provided.
- Contact your customs broker to determine the reason for the delay.
- Ensure that all duties and taxes have been paid.
What is considered dangerous cargo?
Dangerous cargo is classified according to ADR, IATA, or IMDG regulations and includes:
- Explosives
- Gases and flammable liquids
- Toxic and radioactive materials
Special documentation and packaging are required for such shipments.
How can I insure my cargo?
To insure your cargo:
- Request insurance details from the carrier or an insurance company.
- Provide information about the cargo (value, type, and route).
- Finalize an insurance agreement before shipping.
What should I do if my cargo is damaged?
In case of cargo damage:
- Take photos or videos of the damage.
- Draft a damage inspection report with the carrier.
- Contact the insurance company for compensation.
What transport options are best for my cargo?
The choice of transport depends on:
- Urgency: Air is the fastest, while sea is the slowest.
- Cost: Road and rail offer balanced options.
- Cargo type: Dangerous, fragile, or oversized shipments require special handling.
What are the weight and size limits for cargo?
Limits vary by transport mode and route:
- Road transport: Standard trailers hold up to 24 tons, with a length of 13.6 m and a volume of up to 90 m³. Light trucks can carry up to 3.5 tons (8–12 m³).
- Air freight: Weight and size limits depend on the aircraft and airline. A single piece of cargo can weigh between 150 and 500 kg, with dimensions from 1.5 to 3 m in length.
- Sea freight: Standard containers:
- 20-foot container (TEU): up to 28 tons, 33 m³
- 40-foot container (FEU): up to 30 tons, 67 m³
- Rail freight: Limits depend on the type of railcar (covered wagon, platform, tank) and the route, averaging up to 60 tons.
For oversized or heavy cargo, special transport conditions apply, including permits and the use of specialized equipment.